What we collect
When you fill in the problem form we keep what you type: your name, your work email, your business, and what you wrote about the problem. We also keep the date and time. This site has no analytics and no advertising cookies.
Why
To read the problem and reply to you about it. We do not sell it, and we do not add you to a mailing list.
Who sees it
The Frontier North team. If a problem looks like a fit, we will ask you before we share it with a student team.
Where it is kept
In a database hosted in Canada. A copy is emailed to the team, so it also passes through our web host and email provider, which may process it outside Canada.
Changing or deleting it
Write to hello@frontiernorth.ca and we will send you what we hold, correct it, or delete it.
Last updated November 2026.